Xpress Virtual Assistant

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What We Do So You Don’t Have To?

Hiring full-time staff is costly. Doing it all yourself is exhausting.

That’s where we come in. Our virtual employees handle the work that clutters your day, so you can focus on what grows your business.

Outbound Calling

Cold calls can feel like a grind.
We handle your outbound calls, so you reach more prospects without the awkward dialling. You stay in the loop while we do the talking.

Client Communication

Too many follow-ups, emails, and updates on your list? We manage your client communications to make sure every message gets sent, every reply gets answered, and your clients always feel valued

Data Entry

Tired of files going missing or reports piling up?
We keep your records neat, your data accurate, and your systems up to date, so you never have to chase missing records again.

Office Administration

Office tasks stacking up? We take care of the everyday admin, from managing files to keeping schedules on track, so your back office runs smoothly without you lifting a finger.

Customer Support

Nobody likes waiting for a reply.
We handle your customer emails, chats, and calls, so your customers feel heard, helped, and happy every time.

Sales Development Representative

Leads won’t chase themselves.
We make the calls, follow up on leads, and lock in the meetings, so your sales team can solely focus on closing deals.

What Happens

After You Say 'Yes' to Us

1

Understand the Role & Requirements

We start with a discovery session to understand your business, goals, and the tasks you need help with. Together, we define the VA’s role and build a capability profile tailored to your needs.

2

Source, Screen & Shortlist

We tap into our pre-vetted network to find candidates who match your profile. After assessments and interviews, we present a shortlist of the best-fit VAs for you to choose from.

3

Set Standards & Start Training

Once selected, your VA undergoes structured onboarding, systems training, and KPI alignment. We also help with contracts, SOPs, and internal process integration.

4

Plug Into Your Business

Your VA is introduced to your team, tasks are handed over, and communication channels are set. We ensure a smooth transition with close support during the early phase.

5

Continuous Performance Management

We provide ongoing monitoring, feedback loops, coaching, and issue resolution — so your VA stays productive, engaged, and aligned with your business goals.

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